Tag Archives: United Airlines

Top of Mind Thursday September 3, 2020: Change is in the Air

This week, 3 major airlines did something revolutionary: they did away with a fee that was a big revenue producer for them. On Sunday, United announced they are eliminating change fees–those pesky charges slapped on customers who decide they want … Continue reading

Posted in News and Updates, Top of Mind Thursday Memo | Tagged , , , , , , , , , , , | Comments Off on Top of Mind Thursday September 3, 2020: Change is in the Air

Top of Mind Thursday April 13, 2017: The Beatings Will Continue Till Morale Improves

There’s been much attention given to the unfortunate incident of a passenger being physically removed from a United Airlines flight on Monday, dragged, and bloodied when he refused to relinquish his seat for an airline employee. United’s initial response was … Continue reading

Posted in News and Updates, Top of Mind Thursday Memo | Tagged , , , , , , , , , , | Comments Off on Top of Mind Thursday April 13, 2017: The Beatings Will Continue Till Morale Improves

Top of Mind Thursday October 2, 2014: Make Their Day

My United Airlines flight from San Francisco to Newark this week was remarkable. It wasn’t the flight itself: the plane was full, the seats too close together, and the ride even more bumpy than usual. But it was the captain’s … Continue reading

Posted in Top of Mind Thursday Memo | Tagged , , , , , , , | Comments Off on Top of Mind Thursday October 2, 2014: Make Their Day

Top of Mind Thursday June 12, 2014: The Sorry State of Travel Today

Last week I stayed in a brand new Marriott hotel in Los Angeles. The facilities were great; the service left a lot to be desired. Basic things, like getting the room cleaned at a reasonable hour, didn’t happen as expected. … Continue reading

Posted in Top of Mind Thursday Memo | Tagged , , , , , , , , | Comments Off on Top of Mind Thursday June 12, 2014: The Sorry State of Travel Today

  • Read Our Blog

  • What’s New

    Podcast: Linda Popky joins the Seattle Shrimp Tank podcast as a guest host. - Listen

    Press Release: "Linda Popky Joins Shrimp Tank Seattle Podcast" - Award-winning marketer bring strategic marketing perspective to popular podcast. – Read release.

    Podcast: Linda Popky interviews Roberta Matuson who talks about how important it is to have difficult conversations in a work environment, especially in a virtual and hybrid work environment. - Listen

    Podcast: Deb Zahn talks with Linda Popky and Lisa Anderson, SAC Executive Directors, about what SAC (Society for the Advancement of Consulting) does and how it helps consultants build successful businesses. A Craft of Consulting podcast. - Listen.

    SAC® Press Release: "Successful Organizations Move Beyond the Great Resignation" - Linda observes that great brands always attract great employees. – Read release.

    Video: Just a Moment for Marketing: One-minute marketing tip videos. – View over 100 videos.

    eBOOK: Top of Mind: 101 Insights to Transform Your Business
    Purchase PDF or ePub book.
    Top of Mind

  • Read Our Blog

  • Subscribe to the Top of Mind Thursday Newsletter

    Free articles download with sign up
  • Marketing Above the Noise

    Introducing Dynamic Market Leverage™, an approach to help cut through the clutter, stand out, and effectively build business.

    Marketing Above The Noise

    What's Inside Available in Hardcover and eBook formats