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Tag Archives: American Airlines
Top of Mind Thursday September 3, 2020: Change is in the Air
This week, 3 major airlines did something revolutionary: they did away with a fee that was a big revenue producer for them. On Sunday, United announced they are eliminating change fees–those pesky charges slapped on customers who decide they want … Continue reading
Posted in News and Updates, Top of Mind Thursday Memo Tagged airlines, American Airlines, change fees, Delta Airlines, Leverage2Market, Leverage2Market Associates, Linda Popky, marketing, marketing strategy, marketing success, Top of Mind Thursday, United Airlines Comments Off on Top of Mind Thursday September 3, 2020: Change is in the Air