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Tag Archives: AI
Top of Mind Thursday – May 25, 2023: Doing What You Say You Will
Sometimes I wonder if people ever read their job descriptions. This is particularly true of those in customer service. As a customer service rep, your job is to help a customer resolve their issue. It’s not to berate the customer … Continue reading
Posted in News and Updates, Top of Mind Thursday Memo
Tagged AI, artificial intelligence, customer experience, customer service, reputation
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Top of Mind Thursday – March 30, 2023: An Intelligent Way to look at AI Bots
***No AI tools were used in the preparation of this message.*** With all the attention around AI tools like ChatGPT, will this disclaimer be required on content that was generated the old fashioned way–by regular ordinary humans? The answer to … Continue reading
Posted in News and Updates, Top of Mind Thursday Memo
Tagged AI, artificial intelligence, Chat GPT, content writing, innovation, technology
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We Get What We Didn’t Know to Ask For: How AI Will Change Our World
Tom Koulopoulos Chairman Delphi Group www.thebottomlesscloud.com Tom Koulopoulos is chairman of the Boston-based global innovation think tank Delphi Group, named one of the fastest growing private companies in the US by Inc. magazine. He is the author of twelve books, … Continue reading
Posted in Marketing Thought Leadership Podcast, Podcasts
Tagged AI, amazon, Babson College Center for Business Innovation, Bentley University, Boston University, bottomless cloud, brand loyalty, Cloud Surfing, Dell Innovation Lab, Delphi Group, Linda Popky, loyal brands, marketing thought leadership, Tesla, Tom Koulopoulos
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Why the Question IS the Answer
Joseph Bradley Global VP, Digital & IoT Advanced Services Cisco Systems www.questioneering.net Joseph M. Bradley is global vice president of the Digital & IoT Professional Services Organization at Cisco, and senior research fellow for the Global Center for Digital Business … Continue reading
Posted in Marketing Thought Leadership Podcast, Podcasts
Tagged AI, Cisco, inclusion and diversity, IoT, Joseph Bradley, Linda Popky, marketing thought leadership, questioneering, the Convergence Edge
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