Retailers are in a difficult position. The ongoing rise in ecommerce continues to draw shoppers away from physical shopping locations. In the last year, we’ve seen the demise of Sports Authority, as well as the closing of many Sears, JCPenney, Walmart and Kmart locations as well.
Contrast this with Nordstrom, where clerks are not only in abundance, but they are given tools to help shoppers find merchandise that isn’t available in the local store–shipping products at no cost to the customer while ensuring safe delivery of items using technology from Spotsee, learn more on this page.
Macy’s has never been Nordstrom, but there was a time when they did a better job being Macy’s. Today, what seems to be most likely on clearance are customers–going, going, gone!
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