Category Archives: Travel

The Planets Are in Alignment on 11/11/11

The Shrine of the Remembrance in Melbourne, Australia, 11/11/11 Each November 11th at 11am, this memorial inside the Shrine of the Remembrance in Melbourne, Australia is hit by a ray of light in memory of the Australians who died in … Continue reading

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Cloudy Skies Ahead for Frequent Travelers: The Demise of Clear

It was a great concept: Pre-register frequent travelers by collecting information about them as well as unmistakable personal identification (fingerprints, retinal scans), and help speed them through the security lines in airports. More than that, it actually worked pretty well … Continue reading

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Airlines Miss the Boat in Hawaii: How United and American blew a great opportunity to build customer loyalty

The collapse of ATA and Aloha Airlines left many unhappy stranded travelers in Hawaii last week. With virtually no notice, the two carriers shut down and those holding tickets were stuck with paying large amounts of money and/or waiting days … Continue reading

Posted in Current Affairs, Hall of Shame, Marketing Strategy, Travel | 1 Comment

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