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Category Archives: Hall of Fame
That really WAS easy!
I placed a small order online with Staples yesterday. Expected delivery in 3-5 business days. It showed up on my doorstep today, less than 24 hours from when I placed it. This was free shipping, too–not any kind of expedited … Continue reading
Posted in Hall of Fame
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Hearing Good Things About Bose
We hear a lot of negative customer interactions, so it’s always a pleasant change to hear someone talking about a great customer service interaction. This comes from Chad Barr, President of CB Software in Shaker Heights, OH: I love my … Continue reading
Posted in Customer Interactions, Hall of Fame
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Voting Process Made Easy…for real!
I have been a permanent absentee voter in California for years and years. That way I don’t have to worry about where I am on election day, getting to the polls by a certain time, etc. The ballot comes in … Continue reading
Posted in Customer Interactions, Hall of Fame, Politics/Government
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