Ever wonder how clueless some businesses can be about customer service, basic business strategy and lacking in just plain common sense?
Check out this list of the 101 Dumbest Moments in Business, courtesy of Business 2.0 Magazine.
My favorite (although it was hard to choose) is the Comcast cable repair guy who falls asleep on a customer’s couch, while waiting over an hour on the phone for support help from HQ. The customer records this and puts the video out over the web. The cable guy is fired, but we don’t know whether or not the customer ever got his system fixed.
