Top of Mind Thursday Memo Archive

Top of Mind Thursday December 28, 2017: Regeneration

Top of Mind Thursday

If you’re a fan of the long-running BBC sci-fi series Dr. Who, you know that Christmas is the time when the infamous doctor often regenerates–morphing from one physical manifestation to another.

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The last week of the year is often a time for relaxation, a review of the last 12 months, and a change to recharge the batteries before hitting 2018 at full speed. But too often we return from our well-deserved winter breaks to pick up exactly where we left off. We take on the same old projects, the same issues and challenges, and the same old approach to work and to life.

If even a time lord like The Doctor needs to regenerate every so often, what about us mere mortals?

Perhaps this is the year when  you will be regenerating into a new and different form. If so, I wish you luck with your new adventure, whatever it might be. Or, if you are like most of us, you regenerate a little at a time, every single day. I’ve been looking into forex trading, which is something that’s entirely new to me, but definitely an area I’d be willing to venture into. Luckily for us newbies, tools like the QProfit system exist to make things easy. I’ll let you know how it goes.

The key is to keep growing and adapting to the ever-changing world around us–and to be a force for positive change.

As we approach the new year, I wish you a happy and healthy 2018, filled with prosperity, peace, and possibility. 

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Nearly 85% of Puerto Rico still does not have electricity. Help us get insulin coolers to diabetics in San Juan. Learn more.

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linda@popky.com
(650) 281-4854
www.leverage2market.com

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Top of Mind Thursday December 21, 2017: The Power of the Last Mile

Top of Mind Thursday

If it seems like the holiday season has turned into one continuous stream of package deliveries, that’s because it has. 

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It’s not that people aren’t shopping this season–they’re just not shopping at the mall. A record 1.2 billion packages will be delivered by Fedex and UPS during the two month holiday season. Amazon alone may account for nearly a billion packages worldwide.

The problem for a business frantically fulfilling mail order or internet orders is that the fate of your products–and perhaps your business–may lie in the hands of seasonal delivery people who don’t know where they’re going (or what they’re doing)…but are out there doing it anyway.

Your customers’ experience is dependent on how well these third party delivery services do their job–because they control the “last mile” to consumers’ homes. No wonder Amazon and Target are both looking at ways they can control the delivery process.

You may not be able to replace UPS or Fedex… but in what other places are you delegating the final interaction with a customer to a third party? Should you maintain better control of those critical interactions?

Don’t let the last mile become the end of the road for your business.

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Nearly 85% of Puerto Rico still does not have electricity. Help us get insulin coolers to diabetics in San Juan. Learn more.

Contact me to find out how to get heard above the noise


Limited time to devote to marketing? Check out our weekly Just a Moment for Marketing videos. They only take a minute.

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linda@popky.com
(650) 281-4854
www.leverage2market.com

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Top of Mind Thursday December 14, 2017: The Power of Showing Up

Top of Mind Thursday

On Tuesday evening, the voters of Alabama shocked the country by rejecting Republican Roy Moore and electing a Democratic–Doug Jones–to the U.S senate for the first time in 25 years.

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Moore was a polarizing candidate from the start, with a history of racist and homophobic stands–not to mention an ongoing attraction to young teenage girls that got him banned from the local mall.

As a Democrat, Doug Jones faced an uphill challenge throughout the campaign. What pushed him over the finish line was the turnout of voters who didn’t want someone of Moore’s character representing their state. The largest group that came out to defeat Moore were African-American women–a group not known for regularly coming out to the polls, particularly in an off-year election.

What happened in Alabama on Tuesday clearly shows the value of showing up. Too often, people choose not to engage in an issue that’s important to them–whether it’s because they don’t feel they’ll be heard, or perhaps it doesn’t seem worth the time and effort.

But it’s only when we show up about issues we care about–in our personal lives, in business, and in society in general–that real change occurs. When we look the other way, problems are allowed to fester.

When it comes down to it, we need to say, here I am, be present, and show up.

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Nearly 85% of Puerto Rico still does not have electricity. Help us get insulin coolers to diabetics in San Juan. Learn more.

Contact me to find out how to get heard above the noise


Limited time to devote to marketing? Check out our weekly Just a Moment for Marketing videos. They only take a minute.

Marketing Above the NoiseCheck out the new video trailer for my book, Marketing Above the Noise: Achieve Strategic Advantage with Marketing that Matters.

Download a FREE chapter now.

What are people saying?

Buy now.


Let us help your business rise to the top.

linda@popky.com
(650) 281-4854
www.leverage2market.com

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Top of Mind Thursday November 30, 2017: Training vs. Tolerance

Top of Mind Thursday

This week Charlie Rose, Matt Lauer and Garrison Keillor were added to the list of celebrities brought down by allegations of of sexual harassment. Congress is now considering mandatory sexual harassment training, as are many businesses.

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Training is unlikely to help. This is not a case of teaching skills to employees–unless the skills are self-defense. Long-term tolerance of bad behavior regarding sexual harassment has allowed that behavior to spread like a virus, which is now difficult to contain.

How do companies handle other instances of bad behavior? Virtually no company on the planet condones employees embezzling large amounts of money, yet some may look the other way when employees pad expense accounts. The result: expense account padding happens regularly at those organizations. But it doesn’t happen very often in those organizations who make it clear this behavior is unacceptable and will not be tolerated.

Similarly, the bad behavior that is now bringing down powerful men in America will continue until it is crystal clear that it will no longer be tolerated.

Here’s my suggestion for a short 3 step training program on this topic:

  1. If you would be upset if a member of your family were subjected to this type of behavior, then don’t do it.
  2. If you do it anyway, you will no longer be employed here.
  3. There is no step 3.
We owe this to the people who work for us and with us. It’s up to all of us to be clear on what we will and won’t tolerate.

To subscribe, please click here.

Nearly 85% of Puerto Rico still does not have electricity. Help us get insulin coolers to diabetics in San Juan. Learn more.

Contact me to find out how to get heard above the noise


Limited time to devote to marketing? Check out our weekly Just a Moment for Marketing videos. They only take a minute.

Marketing Above the NoiseCheck out the new video trailer for my book, Marketing Above the Noise: Achieve Strategic Advantage with Marketing that Matters.

Download a FREE chapter now.

What are people saying?

Buy now.


Let us help your business rise to the top.

linda@popky.com
(650) 281-4854
www.leverage2market.com

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